ERP/CRM Developer

Summary 

• Develop and customize ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems to meet specific business needs. 
• Analyze business processes and integrate ERP/CRM solutions to enhance workflow efficiency. 
• Create and maintain custom modules, user interfaces, and functionalities within ERP/CRM systems. 
• Work collaboratively with stakeholders to identify system requirements and deliver robust solutions. 
• Ensure data integrity, security, and seamless migration during ERP/CRM upgrades and patches.

Key Skills 

• Proficient in development languages and tools specific to ERP/CRM platforms (e.g., ABAP for SAP, Apex for Salesforce). 
• Experience with web services and APIs for system integrations. 
• Strong understanding of database management systems, SQL, and data modelling. 
• Familiarity with the business processes and workflows of sales, marketing, and customer service operations. 
• Capable of conducting thorough testing and debugging of ERP/CRM functionalities.

Standard Industry Training 

• Developer certifications for relevant ERP/CRM platforms (e.g., Salesforce Platform Developer). 
• Training in object-oriented programming languages like Java, C#, or Python, as they pertain to ERP/CRM development. 
• Workshops or certifications in database design and data analytics. 
• Continuous education on new features and best practices within the ERP/CRM developer community. 
• Agile and Scrum training for software development lifecycle management.

Interview Questions for ERP/CRM Developers

1. Describe your approach to customizing an ERP/CRM system for a new business process.
2. How do you ensure your ERP/CRM developments are scalable and maintainable?
3. What experience do you have with integrating third-party applications into ERP/CRM systems?
4. How do you manage version control and collaboration in ERP/CRM development projects?
5. Can you discuss a time when you optimized performance within an ERP/CRM system?