Summary
- Facilitator: Acts as a facilitator for the team in its Scrum process, helping resolve obstacles and ensuring the Scrum practices are carried out.
- Servant Leader: Provides guidance, coaching, support, and encouragement to the team, promoting an agile mindset and self-organisation.
- Process Authority: Ensures the team follows the Scrum framework's rules, practices, and norms, and helps the team understand Scrum and its importance.
- Stakeholder Liaison: Communicates project status to stakeholders and helps establish an environment where the team can be effective.
- Continuous Improvement: Leads the team toward continuous improvement in quality and process, organising and conducting regular retrospectives.
Key Skills
- Effective Communication: Ability to convey messages and ideas clearly and effectively, crucial for managing stakeholders' expectations and team communications.
- Servant Leadership: Prioritises the needs of the team and supports team members in achieving their goals.
- Conflict Resolution: Skilled in facilitating discussions and resolving conflicts within the team or project.
- Strong Understanding of Scrum: Deep knowledge of Scrum and other agile methodologies, being able to coach and guide the team.
- Adaptability: Can respond to the unexpected and help the team quickly adapt to changes.
Standard Industry Training
- CSM (Certified ScrumMaster)
- PSM (Professional Scrum Master)
- PMI-ACP (Agile Certified Practitioner)
Interview Questions for Scrum Master Candidates
- How do you help your team maintain focus on sprint goals while managing changes or obstacles that arise during a sprint?
- Describe an experience where you had to mediate a conflict within your team. What was your approach, and what was the outcome?
- Can you give an example of how you've coached a team towards continuous improvement in a previous role?
- How do you ensure that the Scrum framework is properly implemented and followed within your team?
- How would you help a team transition from a traditional project management approach to Scrum?
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